Har har, I sent a news tip to India Abroad about a debacle in the New York visa office run by Cox & Kings and they instead ran it as a full page piece with the header “Nightmare.” I know some of you will feel my pain.
London-based Cox & Kings is one of the world’s oldest travel agencies and has offices around the world. Increasingly India and other countries outsource their entire visa application process to companies like this one, with results that are often a Kafkaesque exercise in frustration but on my final visit — it took me a record 4 visits to New York from Philly to get mine and my family’s visas approved — I watched a near-riot ensue.
Obviously there are larger issues in the world to complain about (to wit, this week’s cover story pictured above) but chronic problems with Cox & Kings have been an ongoing saga in this paper, so perhaps my recent tirade will help in some small way with the many thousands of people who travel from the US to India each year. Here’s to the power of the press.
To add insult to injury, I got outta there with visa in hand and made the long trek back to Philly, but the next morning they sent me an email telling me my visa was ready and had been Fedexed to me! They even included a tracking number! I thought maybe it would be one of the many lost passports they’re notorious for but fortunately nothing ever arrived.